LEGAL REFERENCE

Terms & Conditions for Your pgking Account

These Terms & Conditions set the rules between you and pgking when you open an account, browse our lobby or fund play with DANA, OVO, GoPay or QRIS...

Account RulesLobby AccessPolicy PostureIndonesia RegionPlain Language
pgking Terms & Conditions for Your pgking Account

How Our Terms Apply to You

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Reach Us About Policy Questions

Live Chat Open the chat bubble in the lobby footer and ask our policy desk to walk you through any clause in these Terms & Conditions you'd like clarified before continuing.
Email Policy Desk Send written queries about specific clauses, account closure terms or amendment notices to our policy inbox. We respond within one business day with a documented reply for your records.
Account Help For terms tied to your specific account — verification, limits, suspension reviews — sign in first so our team can quote the exact clause that applies to your case.
PLATFORM TRUST SIGNALS

How We Maintain These Terms

Legal Review

Our Terms & Conditions are reviewed by qualified counsel familiar with Indonesia consumer protection norms, so the wording reflects current...

Version Tracking

Every amendment carries a date stamp and a short note explaining what changed. You can scroll the policy archive to...

Plain English

We rewrite dense legal phrasing into clear English so you can understand each clause without a dictionary. Defined terms are...

User Notice

Material changes trigger an in-lobby banner and an email to your registered address before the new terms take effect, giving...

Dispute Path

The terms set out a tiered dispute path — internal review first, then independent mediation — so disagreements have a...

Data Alignment

These conditions sit alongside our privacy notice and payment policy, so the three documents reference each other consistently without contradicting...

Consistency Across Our Policy Pages

Definitions
Defined terms like Account, Lobby and Wager carry the same meaning across our Terms, Privacy Notice and Payment Policy, so you never read conflicting definitions.
Effective Dates
Each policy page shows the same effective-date format at the top, making it easy to confirm which version of the Terms & Conditions you accepted.
Amendment Flow
Updates follow one process across every policy: in-lobby banner, email notice, then live date — identical whether the change touches Terms, Privacy or Payments.
Contact Routes
The same policy desk handles questions on every legal page, so a query about Terms reaches the same team that answers Privacy and Payment queries.
Jurisdiction Wording
All policy pages use the phrase 'supported regions' and 'where local law permits' rather than mixed wording, keeping eligibility language uniform across the site.
Account Closure
Closure terms read identically in the Terms and the Privacy Notice, covering both the contractual end and how residual data is treated afterwards.
Tone
Every policy page keeps the same plain-English voice, so moving between Terms, Privacy and Payments feels like one document rather than three styles.
PLATFORM SNAPSHOT

What You'll See on This Policy Page

Clause Index A jump-link index sits at the top of the Terms...
Defined Terms Panel Capitalised words open a side panel with the precise definition...
Last Updated Stamp A clear last-updated line shows the current version date of...
Print View A print-friendly toggle strips navigation and reformats the Terms for...
Cross-Links In-line links connect each Terms clause to the matching Privacy...
Acceptance Log Your account dashboard records the version of the Terms you...

Questions About These Terms

They apply from the moment you tick the acceptance box at registration and remain in force for every session afterwards, including any deposit you fund through DANA, OVO, GoPay or QRIS.

We post an in-lobby banner and email your registered address before material amendments take effect. The updated date appears at the top of this page so you can confirm the version live today.

No. The Terms allow one account per person, per device fingerprint and per payment instrument. Duplicate accounts are merged or suspended once detected, with balances handled under the closure clause.

Minor breaches trigger a written warning and a chance to correct the issue. Serious breaches — fraud, collusion, identity misuse — lead to suspension under the enforcement clause and a documented review path.

They apply where local law permits, across supported regions in Indonesia. If access becomes restricted in your area, the Terms set out how your account is paused and how any remaining balance is handled.

Raise it first with our policy desk for internal review. If unresolved within the stated window, the Terms route the matter to independent mediation rather than leaving you without a next step.

They cover the contractual side — eligibility, limits, reversals — while the Payment Policy handles operational detail for DANA, OVO, GoPay and QRIS. Both documents reference each other so the rules stay consistent.